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Old Man Emu Warranty

Warranty Issue? Submit a Warranty Request

Air Locker Inc. (ARB) products are warranted free from defects in materials and workmanship for a period of twenty four (24) months from the date of initial retail purchase, with the exception of ARB Fridge/Freezers and Old Man Emu suspension products which carry a thirty six (36) month, 37,000 mile (OME suspension) limited warranty, ARB Air Locker which carries a sixty (60) month warranty and LINX which carries a twelve (12) month warranty. Air Locker Inc's (ARB) obligation under this warranty shall be limited to repairing, replacing or crediting at its option, any part found to be defective.

Air Locker Inc. (ARB) does not warrant or make any representations concerning its goods when:

  • The products are purchased used, scratch and dent or open box.
  • The products are not installed, used, and maintained strictly in accordance with the manufacturer's instructions
  • The products are installed in vehicles that are used in competition
  • The products are installed in vehicles fitted with aftermarket non-standard tires with diameters in excess of OEM specifications
  • The products are installed in vehicles with engines that have been modified to increase performance

Air Locker Inc. (ARB) will not be liable for labor charges and other intangible or consequential losses that might be claimed as a result of a failure of any ARB component or part thereof to the extent permitted by state law.

A claim under this warranty should be made as follows:

Contact Air Locker Inc. technical department at 425-264-1391 or via email at tech@arbusa.com to request a Returned Goods Authorization (RGA) number and instructions for returning the defective component.

Warranty Request Form

If you have a warranty concern or question, please contact us: