Pro Comp Suspension Warranty
Warranty Issue? Submit a Warranty Request
At Pro Comp, we know you have many choices when selecting products to personalize your vehicle. You should demand nothing but the highest quality available and have total confidence that the products you selected are the best in the industry. It is for these reasons that Pro Comp Suspension products are backed by the best warranty in the industry...the Pro Comp Promise! Pro Comp promises that its products will last a lifetime or we will replace it free of charge. It's that simple! Because of our commitment to quality and manufacturing excellence, we are able to stand behind our products. FOREVER. It is Pro Comp's Promise that if one of our suspension products breaks not due to misuse, neglect or vandalism, we will replace it. WHETHER YOU ARE THE ORIGINAL PURCHASER OR NOT, you can be assured that we will make it right. The Pro Comp Promise covers all suspension products including shocks and steering stabilizers. Buy Pro Comp Suspension today and enjoy it for the rest of your life!
THE PRO COMP PROMISE WARRANTY
View/Download Pro Comp Promise WarrantyNOTICE TO OWNER, OPERATOR, DEALER AND INSTALLER
Vehicles that have been enhanced for off-road performance often have unique handling characteristics due to the higher center of gravity and larger tires. This vehicle may handle, react and stop differently than many passenger cars or unmodified vehicles, both on and off–road. You must drive your vehicle safely! Extreme care should always be taken to prevent vehicle rollover or loss of control, which can result in serious injury or even death. Always avoid sudden sharp turns or abrupt maneuvers and allow more time and distance for braking! Pro Comp reminds you to fasten your seat belts at all times and reduce speed! We will gladly answer any questions concerning the design, function, maintenance and correct use of our products.
Please make sure that the Dealer / Installer explains and delivers all warning notices, warranty forms and instruction sheets included with Pro Comp product.
WARRANTY AND RETURN POLICY
Pro Comp warranties its full line of products to be free from defects in workmanship and materials for the life of the product. Pro Comp’s obligation under this warranty is limited to repair or replacement, at Pro Comp’s option, of the defective product. Any and all costs of removal, installation, freight or incidental or consequential damages are expressly excluded from this warranty. Pro Comp is not responsible for damages and / or warranty of other vehicle parts related or non-related to the installation of Pro Comp product. A consumer who makes the decision to modify his vehicle with aftermarket components of any kind will assume all risk and responsibility for potential damages incurred as a result of their chosen modifications. Warranty coverage does not include consumer opinions regarding ride comfort, fitment and design. Warranty claims can be made directly with Pro Comp or at any factory authorized Pro Comp dealer.
IMPORTANT! To validate the warranty on this purchase please be sure to mail in the warranty card.
CLAIMS NOT COVERED UNDER WARRANTY
- Parts subject to normal wear; this includes bushings, bump stops, ball joints, tie rod ends and heim joints.
- Finish after 90 days.
- Damage caused as a result of not following recommendations or requirements called out in the installation manuals.
Pro Comp MX Series coil-over shocks are considered a serviceable shock with a one-year warranty against leakage only. Rebuild service and replacement parts will be available and sold separately by Pro Comp. Contact Pro Comp for specific service charges. Pro Comp accepts no responsibility for any altered product, improper installation, lack of or improper maintenance or improper use of our products.
THE LIFT SHIELD WARRANTY
Although you may purchase your kit from any retailer, in order to be qualified for Lift Shield Registration, make sure your kit is INSTALLED at an authorized installer. All authorized installers are posted on our website here
WHAT IS COVERED
ENGINE
All internal lubricated parts, timing belt, pulleys and cover; oil pump; water pump; manifolds; harmonics balancer; engine mounts; turbocharger housing, internal parts and vanes. Note: Cases, housings engine block and cylinder heads are only covered if damaged by the failure of an internal lubricated part.
AUTOMATIC TRANSMISSION/TRANSFER CASE
All internal lubricated parts, torque converter, vacuum modulator.
MANUAL TRANSMISSION/TRANSFER CASE
All internal lubricated parts. Does not include manual clutch, pressure plate, throw –out bearings, pilot bearing or bushing, clutch master or slave cylinders.
REAR-WHEEL DRIVE
All internal lubricated parts, propeller shafts, supports and U-joints, axle shafts and bearings.
FRONT-WHEEL DRIVE
All internal lubricated parts, propeller shafts, axle shafts, constant velocity joints, front hub bearings.
Upon payment of the $100 deductible per visit and before the expiration of this agreement, the necessary repairs to the components listed above will be reimbursed without additional charge to you. Replacement of any part may be made with new parts or parts of like kind and quality at the time of breakdown, at the option of the Manufacturer.
WHAT IS NOT COVERED
This Limited Warranty Agreement will cover only those items listed under “What is Covered”, and does not cover the following: Incidental or consequential damages or loss caused by breakdown of components (or otherwise) including property damage, personal injury, inconvenience, loss of vehicle use and commercial loss.
Commercial use is excluded and will void coverage under this Limited Warranty Agreement. Repairs required because of collision, abuse, overheating, or operation without proper lubrication or coolant, road conditions, misuse, negligence, alterations, racing, accidents, fires, floods, riots, acts of God, vandalism, upset, theft, lack of reasonable and proper maintenance, abuse through towing or improper load capacity, abuse through continued operation of an impaired vehicle, or any other losses normally covered by casualty insurance. Repairs that would be covered by the vehicle original manufacturers' warranty unless written evidence is submitted that a claim made under the original manufacturers’ warranty was denied due to a lift kit installed by the Seller. Excessive oil consumption, loss of compression, or gradual reduction in operating performance after purchase, any repairs on vehicles whose mileage has been altered or whose odometer has been tampered with. Repairs covered by this Limited Warranty Agreement in excess of the then current NADA wholesale value of your vehicle prior to the breakdown of the covered component. The total of all benefits paid or payable under this Limited Warranty Agreement shall not exceed the price paid for the vehicle. Repairs performed by someone other than the seller. Rental or towing expenses.
MECHANICAL
Service adjustment/cleaning, carburetor, throttle body assembly (except injectors), contaminated fuel system, air conditioning recharge, refrigerant, coolant, battery cables, belts, hoses, brakes (front hubs, drums, shoes, lining, disc rotors and pads), exhaust system (including catalytic converter), filters, fluids, lights (bulbs, sealed beam and lenses), lubricants, manual clutch disc, strut studs, wiper blades, shop supplies and hazardous wa sted removal. Repairs, retrofit, or replacement of any components caused by or due to compliance with any law or legislation including the 1990 Clean Air Act.
EXTERIOR
Service adjustments (glass and body parts), bright metal, bumpers, body panels, door handles, hinges, glass, moldings, outside ornamentation, convertible or vinyl tops, paint, rust, sheet metal, sideview, mirrors (glass and housing), air and water leaks, weather-strip, wheel covers/ornaments and wind noise. Physical damage, alignment of bumper and body parts. Interior – Buttons, carpet, dash pad, door and window handles, knobs, rearview mirror (glass and housing), trim and upholstery. Radios, tape players, compact disc players, graphic equalizers, speakers, cellular telephones, theft deterrent systems, and radar detectors.
MAINTENANCE RESPONSIBILITIES
Failure to perform the vehicle manufacturer's recommended maintenance will result in loss of your protection under the Limited Warranty Agreement. Maintenance records from the date of the delivery supported by the receipts indicating dated, mileage and services performed must be kept by the vehicle purchaser and made available to Manufacturer on request.
CHANGE OF VEHICLE OWNERSHIP
The Coverage provided by this Limited Warranty Agreement applies only to the covered vehicle while owned by the person whose name appears on this agreement. This agreement is non-transferrable.
WHAT TO DO IF REPAIRS ARE NEEDED
You must deliver your vehicle to YOUR Vehicle's Factory Authorized Repair Facility. Contact the Lift Shield Claims Administration office at (800) 335-8769 for claims authorization. Claims MUST be authorized by the claims office prior to any repair being performed.
Warranty Request Form
If you have a warranty concern or question, please contact us:
