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Shock Service

High performance shocks need to be rebuilt and serviced regularly. The harder the abuse, the sooner the rebuild should happen. Even with little to no dirt use, most major manufacturers suggest a rebuild by 50k miles.

  • Ride quality degrades over time, sometimes it’s hard to tell when your shocks need a rebuild.
  • If you’re not impressed with your suspension anymore, maybe we can fix that. High performance shocks need love too.
  • A rebuild goes a long way towards restoration, a tune to meet your driving style is icing on the cake.

Our shock service aims to make it as painless as possible to refresh your ride. We specialize in rebuilds of Fox, Icon, King, and SDI.

Shock Surplus - Shock Service Rebuilding
Shock Surplus - Shock Service Rebuilding

Shocks We Service

Fox Service

  • 2.0 IFP
  • 2.0 Reservoir (coming soon)
  • 2.5 Smooth Body
  • 2.5 Coilovers / 2.5 Remote Reservoir Coilovers

King Service

  • 2.5 Smooth Body
  • 2.5 Coilovers / 2.5 Remote Reservoir Coilovers

Icon Service

  • 2.5 Remote / Piggyback Reservoir
  • 2.5 Coilovers / 2.5 Remote Reservoir Coilovers

ADS Service

  • 2.5 Remote / Piggyback Reservoir
  • 2.5 Coilovers / 2.5 Remote Reservoir Coilovers

Radflo Service

  • 2.5 Remote / Piggyback Reservoir
  • 2.5 Coilovers / 2.5 Remote Reservoir Coilovers

SDI

  • SDI Universal

Contact Us for Shock Service

Fill out the form at the bottom of this page and we will contact you to make arrangements for your shock service.

Submit a Request

What you get with our service

Transparency

  • Notification when we receive your shocks, and checking them into our service department
  • Video recorded inspection of the parts received
  • Pictures of final product packaged for shipment
  • Notification of outbound shipment

Accurate Turn Around time

  • We aim for 72 hour (Mon-Fri) turnaround from the time of receipt to the completed service and shipping of your package.
  • Service times are fluid, and we aim to give you as precise a timeline for service as we can. This will be based on the customer’s location, speed of shipment to Shock Surplus, and accurate representation of shock-condition
  • Issues such as pitted shafts, busted hoses, bearing problems, etc will have an impact on service, as those need to be ordered if not already in the statement of work between Shock Surplus and the customer

Recommended Service Intervals

Service Every 3-5,000 Miles 10,000 Miles 15,000 Miles 40,000 Miles
Clean Shock Bodies      
Clean Shafts      
Full Service     Off-Road and Street Street Only
Inspect Bushings, Bearings, and Spacers      
Shock Surplus - Shock Service Rebuilding
Shock Surplus - Shock Service Rebuilding

Shipping Requirements

  • You are responsible for shipping your shocks to us. Our service includes pricing of shipping the shocks back to you.
  • Ship your shocks back to us without springs. If you must ship the shocks back to us with springs, we charge a $50 fee to disassemble a pair of coilovers.
  • We will re-use your packaging to ship the shocks back to you. We recommend using a heavy duty package or plastic crate, which eliminates the chance of fallout and damage in transit. Please use a package large enough for the shocks to be shipped back fully extended.
  • Shock Surplus is not responsible for any contents that go missing during transit to our facility. We can and will send an invoice for missing hardware that needs to be replaced.A total fall-out where 1 or more shocks goes missing is the responsibility of the shipper, and a carrier (UPS, Fedex, DHL) insurance claim is likely.
  • We recommend getting package insurance on your shipment to us. Shipping from our location back to you will include insurance.

Frequently Asked Questions

What is the turn around time?

3-4 days

Do you offer rush service?

Not at this time

Shock Service Request Form